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Technical Helpdesk Representative
28 Apr 2022
ABOUT THE ROLE
Are you a tech savvy individual looking to start working in the world of IT?
One of New Zealands best financial technology companies are currently looking for bright enthusiastic individuals to join their growing team offering amazing training and development opportunities to kick start your career in the IT field.
The clue is in the name, you’ll need to use your communication skills and technical knowledge to provide amazing support for internal and external stakeholders.
You will work in a HelpDesk environment where you’ll support our customers and staff by resolving their IT challenges remotely. The team meets the highest customer service standards while providing excellent technical helpdesk service over the phone in a 24/7 roster call center
SKILLS & EXPERIENCE
- Technical orientation
- Great communication skills Problem-solving attitude
- Proven organizational skills
- Customer service orientation & Soft skills
- Academic technical background – Advantage
- Customer service background – Advantage
- Mandarin / Korean speaking – Advantage
HOW TO APPLY
Click the APPLY button or for further information or please reach out to Mark O’Brien on firstname.lastname@example.org or call on 0273695898 .