Technical Helpdesk Representative

ABOUT THE ROLE

Are you a tech savvy individual looking to start working in the world of IT?
 
One of New Zealands best financial technology companies are currently looking for bright enthusiastic individuals to join their growing team offering amazing training and development opportunities to kick start your career in the IT field. 

ROLE REQUIREMENTS

The clue is in the name, you’ll need to use your communication skills and technical knowledge to provide amazing support for internal and external stakeholders. 

You will work in a HelpDesk environment where you’ll support our customers and staff by resolving their IT challenges remotely. The team meets the highest customer service standards while providing excellent technical helpdesk service over the phone in a 24/7 roster call center

SKILLS & EXPERIENCE

• Technical orientation
• Great communication skills Problem-solving attitude
• Proven organizational skills
• Customer service orientation & Soft skills
• Academic technical background – Advantage
• Customer service background – Advantage
• Mandarin / Korean speaking – Advantage

HOW TO APPLY

Click the APPLY button or for further information or please reach out to Mark O’Brien on mark.obrien@absoluteit.co.nz or call on  0273695898 .

Apply now