Technical Digital Business Analyst

NZD110 - NZD130 per hour
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06 Jan 2022

International Corporate Giant
Auckland CBD with WFH Flexibility
6 months contract, with possibility of extension

ABOUT THE COMPANY
Our client is a financial & insurance entity, operating in an Agile environment. They are looking for a Technical Digital BA, to deliver high-quality business analysis, and work in an energetic and fast pace environment within the organisation.

Key Responsibilities:

  • Act as a digital subject matter expert to champion a great customer experience.
  • Undertake solution lead role as required including solution design, identification of business benefit and value, co-ordination and specification activities ensuring that requirement deliverables meet business needs.
  • Working in an Agile continuous delivery environment and will be responsible for analysing and documenting requirements, facilitate workshops and design solution sessions.
  • Gather, analyse, communicate and validate requirements for changes to business processes, policies and information systems.
  • Act as a key link between the product owner and delivery teams to gain in-depth understanding of business goals and the context in which the business operates.
  • Acting as a point of reference within the team, lead collaboration and provide training in their area of expertise and knowledge in related functions.
  • Build strong relationships through engagement with business, colleagues and other key stakeholders across all stages of the customer journey life cycle.
  • Facilitate and positively influence solution development and ongoing support.
  • Guide the business through UAT to ensure comprehensive testing is carried out and culminates in business satisfaction with and acceptance of the delivered solution.
  • Work with cross functional teams to asses technology feasibility to execute marketing tests and personalised customer experiences.
  • Ensuring vision is translated into a meaningful set of specifications and requirements ready for delivery which is crucial to creating quality solutions that support the customer strategy.


What we are looking for:

  • Minimum of 4-5 years’ experience in a similar role:
  • As a Business Analyst with demonstrated skills, capability and proven competence in requirements elicitation, requirements management and process analysis across a range of projects.
  • Experience in operating, ideally including some exposure to Insurance services, and Agile principles, working in Agile environments, and understanding the needs of people in these environments.
  • i.e. Agile/SCRUM/DevOps (user stories, acceptance criteria, Events/ceremonies and BA activities).
  • Proven ability to cope with ambiguity, scale, complexity, to envision the outcome, managing very senior stakeholders.
  • As an expert in problem solving utilise the most effective business analysis techniques and tools to help the business to reach a desired set of goals and objectives, e.g. analysis of Objectives, Outputs, Outcomes and related benefits, current and future state gap analysis and impact mapping.
  • Work in partnership with developers and system users and act as an intermediary to assist in assuring that solutions are successfully delivered.
  • Proficient knowledge in API design, build and deployment from a business analysis perspective.
  • Proficient knowledge of UX, CX and Human Centred Design practices (including testing and research)
  • Excellent facilitation, presentation and communication skills.
  • Experience in solution architecture and design for digital experience management platforms and/or cloud technologies
  • Strong relationship building skills with people at all levels, isn’t afraid to ask the challenging questions, has a ‘can do’ attitude and who enjoys delivering projects within a strong agile environment.
  • The ability to operate with a customer first mentality.
  • Have the mind set to mentor, coach, contribute to the development of other BA team members.

HOW TO APPLY
Click the APPLY button and include your resume and cover letter or for further information please email Bonita.fairweather@absoluteit.co.nz.
Please note due to current border restrictions we can only consider applications from candidates who are presently based in New Zealand.


Apply now

Posted by
Ednadine Ferreira
Talent Manager
Since her first job in Recruitment in 2014, Ednadine Ferreira has enjoyed engaging with people and working on systems and process optimization.
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